What is the study of Understanding the Buyer and why is it so important? The study of Understanding the Buyer is basically studies that are being done on the customer, to better understand him/her in order to serve them better. It is the study of what your buyer likes or hates, this will enable you to serve them better and in turn make good money for yourself while doing that. This course will explore the principles and practices of sellers in meeting the day-to-day needs of their customers, what they like, what they don’t like, how best they will like to be treated, as well as their regular needs and purchases. This course will also familiarise participants with the methods of studying the interactions that occur between companies and their intending and existing customers.

Better understanding the buying process is an important part of developing buyer relationships. This course discusses the difference between consumer buyers and business buyers. It also discusses the detailed steps of a buyer’s purchasing decision, as well as the communication skills salespeople need to develop.

Better understanding the buying process is an important part of developing buyer relationships. Better understanding your customer and how to effectively guide them through the sales process can be one of the most challenging tasks in selling. While the sales process itself should remain the same with every customer, almost every single customer is different. How then can you ensure that you are successfully satisfied every customer, not just the easy ones? How do you handle the difficult customer? What about how to handle a customer asking for a discount?

Certificate
We send certificates to students within 24 hours of course completion. Students will be awarded the Understanding The Buyer Diploma Level 6.

Assessment
The course is assessed on the basis of assignments. There are no written exams for this course

Course Mode

This is a self-study course, students have 100% freedom to complete the course in their own time, there is no time restriction on this course. There is no attendance required for this course. Students can study this course from all over the world as long as they have internet connection.

Learning Materials

Students will be provided all the learning text materials to assist them in completing the course. The text books will be of different sizes. Our experts have chosen the right text books for each course. Students can use other books as well in order to assist their course works. Students will have 24/7 access to the course materials.

Course Benefits

• At the end of this diploma course, you will be awarded a Certificate in Understanding the Buyer course, and will:
• Learn the number 1 Rule in Selling
• NEVER lose a deal over price
• Know how to instantly build credibility
• Develop the Power to Predict
• Build relationships with your customers
• Understand the important rules in selling
• Understand the REAL reason people actually buy anything
• Easily create communication that inspires your customers

Who is this course for?

• This Understanding the Buyer course is to open every individual who is interested in developing better customer relationship.
• This course is open to College-going individuals and Graduates interested in building a career as a customer rep or sales person in the future

Accreditation
This Course is Accredited by the UK Qualifications Landmark.

Requirements

• Learners should be 16 or over to undertake the qualification
• Good understanding of English language is required to attend this course.

The course is valid for 12 months, however, students can complete their course as soon as they submit their assignment. The assessment will take 24 hours. So if there is a job opportunity for you, please do not hesitate to apply for this prestigious course.

This training leads you to become a customer rep expert, sales personnel, sales manager, customer care consultant, and so on. Also, skills in Understanding The Buyer are of great value for progression in related higher studies.

This is a self-study course, students have 100% freedom to complete the course, there is no time restriction on this course. There is no attendance required for this course.

There is a number of options you can pay your fees. We accept bank transfer, Paypal payment, Sterling Cheques, Sterling Bank drafts, Master Card and Debit Card payments.

Once a student is registered we will allocate a UK-Based tutor to guide the student throughout his/her studies. The tutor will be available via email and via Virtual Learning Environment. The tutor will guide and support the students till the given assignments are complete and submitted