This online course is aimed at individuals in a position of responsibility who will need to identify, manage, and resolve conflict in teams as a part of their role. In this course, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies.

Explore several methods of conflict management, and gain guidance on how to approach potential conflict issues. Managing conflict in the workplace can be difficult at any level, but particularly hard when you are new to a management role; even more so when you are newly promoted from within a team. In a variety of work environments such as nurseries, sports centre, offices, and shops, for example, team leaders are often promoted from within a team.

Students will be able to :

• Identify the causes of conflict.
• Diagnose workplace conflict.
• Identify the issues and needs of individuals involved in a conflict.
• Demonstrate knowledge of different conflict styles and characteristics.
• Apply problem-solving approaches.
• Lead challenging conversations.
• Establish how to deal with anger, frustration or silence.
• Identify opportunities for conflict and methods of resolution.
• Build essential skills and techniques to resolve conflict.

Certificate
We send certificates to students within 24 hours of course completion. Students will be awarded the Conflict Management Certificate Level 6. The cost of the course mentioned covers everything you need to complete this course including your certificate.

Accreditation
The course is accredited by The CPD Accreditation Office.

Assessment
The course is assessed on the basis of assignments. There are no written exams for this course.

Who is this course for?

• Professionals who want to be successful at their workplace.
• Anyone interested in problem prevention.

The course is valid for 12 months, however, students can complete their course as soon as they submit their assignment. The assessment will take 24 hours. So if there is a job opportunity for you, please do not hesitate to apply for this prestigious course.

Students need to be 18+ to start this course.

Successful candidates will be awarded Conflict Management Certificate Level 6

This is a self-study course, students have 100% freedom to complete the course, there is no time restriction on this course. There are no lectures. Students from all over the world can apply for this course.

There is a number of options you can pay your fees. We accept bank transfer, Paypal payment, Sterling Cheques, Sterling Bank drafts, Master Card and Debit Card payments.

Once a student is registered we will allocate a UK-Based tutor to guide the student throughout his/her studies. The tutor will be available via email and via Virtual Learning Environment. The tutor will guide and support the students till the given assignments are complete and submitted