The Account Manager Certificate is the best course if you manage a business or deal with a high-value customers base.
How do you defend profitable customers against hungry competitors? How can you avoid being dropped as a supplier as your customer contact changes or they re-engineer their buying processes? Senior managers and sales professionals face all of these issues every day and they threaten your profitability. Learn how to protect and grow your key accounts.
The course fee covers registration, learning materials, assessment and certification. The certificate is sent out to the students within 24 hours of course completion.
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The Account Manager Certificate provides support and technical account managers with the relationship skills and account management tools they need to proactively increase customer loyalty, generate new business and accelerate their confidence.
After the completion of this course, the learners will learn:
How to create solid account relationships that maximize annual revenue and account retention
Develop joint business growth strategies with your key accounts and strong strategic alliances
Systematically review your account progress and account strategies
Study advanced account development principles that can be applied to any industry
How to defend a key account against competitors
How to select major growth customers
Differentiate yourself by making your customers more profitable
Establish the bottom line reasons why your customers buy products and services
View your product business as a service-driven business
Strategies to target potentially lucrative markets
Concentrate your limited resources for the best returns
Add real value to your customer’s bottom line
20 Hours, depending on your life style, you can take more or less time to finish the course. Students will have unlimited access to this course, so no pressure what so ever. Students can access their online account 24/7 from all over the world.
On successful completion of Account Management Certificate, student can directly apply for our range of higher Diplomas & Certificates.
Customer Relationship Manager
This course is delivered via our online Learning Portal. All course materials are available online. Students can access their online accounts 24/7 from all over the world.